Policy Updated and Effective 3/17
All Items are Final Sale We Do Not Accept Returns Or Exchanges Due To Our Discounted Prices & Availability Of The Items. The term "Final Sale" means an item can not be returned or exchanged for change of mind, incorrect fit or any other reason. Country Couture releases exclusive styles in limited amounts this is the main reason we are unable to offer exchanges, stock sells out very quickly due to the limited amounts in each design.
Defects or Damaged Items:
Upon receipt, please inspect your order immediately.
Please be sure to inspect your items within 3 days of receiving your delivery for defects and issues. All items are checked for quality before shipping to you but human error may occur in this instance please still follow the below.
- All defects and issues must be notified via email within the 3 day window, and must include order number and images of the issue.
- Any item defects found after the 3 days of receiving the shipment be subject to a restocking fee to be returned.
- We cannot make exceptions once you have had the merchandise in your possession for longer then the 3 days, removed tags, washed or worn it.
To Email: firstname.lastname@example.org
Please send your returns to:
Country Couture Returns
202 Route 94
CHANGE OF MIND/CANCELLATION:
All sales are final once order is placed, you may not cancel orders at a later time for any reason.
OVERSELLS & SELLOUTS
Due to the high order volumes on our website at times, it is possible that the site may over sell an item. If this happens, you will receive an email and a full refund from us.
LOST, STOLEN AND DAMAGED ITEMS
Country Couture Company is not responsible for lost, stolen or damaged items caused by postal carrier.